Frequently Asked Questions
Health & Safety
No, although you should not drink it.
We do not offer any discounts that are not already promoted in the website. We offer different bundles to give you a better deal.
The 1oz bottle costs £0.109/latte, the 4oz refill bottle costs £0.069/latte.
Order the larger sizes if you wish to get better value.
If you have purchased uninsured and untrackable shipping, we cannot verify the actual location of the package and if a delivery attempt was made, therefore no refund will be issued to prevent fraud.
Please refer to the carrier information using your tracking number to check the status of your order.
Please allow up to three (3) business days for order processing and shipment packing.
With the spread of the COVID-19, staff and community health and safety is of top priority. As such, there might be delays associated with the processing of the order. In these cases, it may take five (5) business days for the order to be shipped.
Every order made and destined to the United Kingdom is subject to a shipping with tracking order.
If you did not get one, please contact to retrieve your tracking number.